Frequently Asked Questions

Check in is from 3pm. Early check in can be requested for a small fee but is not guaranteed.

Check out is until 11am. Late check out can be requested for a small fee but is not guaranteed.

In England, all covid restrictions have ended, you no longer need to take a test to visit us.

We have a number of initiatives we’ve implemented to keep hotel guests and staff safe. Learn about our StaySafe at Sarova programme.

No, we don’t have a loyalty programme, but offer a number of benefits for booking direct, including a free drink of your choice to enjoy during your stay.

Call our reception team as soon as possible to let us know. We will do our best to return any lost property as soon as possible.

The Bull is open daily for food and drinks. Our terrace is open for outdoor dining from 12pm to 7pm. You may eat in our conservatory lounge and enjoy our all day dining menu from 12pm – 10pm, or Afternoon Tea from 12.30pm – 6pm.

You may reserve your table here

Yes! Afternoon Tea is back at The Bull Hotel daily from 12.30pm – 6pm. You may reserve your table here

Guests of The Bull can access gym facilities at Inspire Gym at The Memorial Centre for a discounted rate of £7. The convenient fitness centre is less than a mile from The Bull and includes modern training equipment, cardio & weights zone, group fitness classes, personal training and a therapy room. Inspire Gym is open Monday to Friday 6.30am to 9.30pm, Saturday and Sunday 8am to 4pm.

The Bull has a large car park that is free for guests and visitors with electric car charging points (subject to availability).

Yes! The Bull offers electric charging points on a first come first serve basis. It’s even free if you’re staying with us.

Pets are allowed in some Classic rooms on the ground floor for £20 per night for one dog; please request this when making a booking. Only service animals are allowed indoors in public areas or where food is served.

Flexible reservations must be cancelled or amended no later than 12pm, the day before your scheduled arrival date to avoid a penalty charge of the first nights rate.

Prepaid reservations require a 100% non-refundable deposit at the time of booking and cannot be amended or cancelled once the reservation is confirmed. Credit cards will be charged for the full amount of your stay within 24hrs after making your reservation. You must be able to show the credit card used for the deposit at check-in, otherwise, you must be able to provide an official form of photo I.D. or provide an alternative method of payment.

To amend or cancel a reservation, please contact the hotel on 01753 885995 as Terms and Conditions can vary.

All current vacancies are listed online on our Careers pages.

Infants and Children aged up to 12, (maximum of 2 depending on the room type booked), are only charged a small supplement of £15.00 per day. Children aged 13 to 17 are charged a supplement of £40.00. Guests aged 18 and above are considered adults, sofa beds and extra beds are not supplied for adults, we recommend reserving an additional room when booking accommodation for more than two adults.

Click here for more information Family Accommodation

Yes. The Bull hosts many Christmas events every year, including Christmas Parties, Festive Lunches and Dinners, Christmas Afternoon Tea, Christmas Day Dinner, Boxing Day Dinner, Breakfast with Santa, and New Year’s Eve events. For more information on Christmas at The Bull, call us on 01753 885995.

Yes. For full information on our accessible facilities, please read our Accessibility Guide.

Sarova Hotels has partnered with AccessAble to develop Accessibility Guides, offering comprehensive information for guests requiring accessibility assistance.

Hotel Guide

Conference Guide

Yes. Menus detailing allergens are available on request. Please advise the waiting staff of any food allergies.




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Free Drink when you Book Direct

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