Frequently Asked Questions

Check in is from 3pm. Early check in can be requested for a small fee but is not guaranteed.

Check out is until 11am. Late check out can be requested for a small fee but is not guaranteed.

We have a number of initiatives we’ve implemented to keep hotel guests and staff safe. Learn about our StaySafe at Sarova programme.

At Sarova Hotels, we’re changing the way we host meetings and events to keep our staff, delegates and guests safe. Take a look at some of our initiatives on our Safe Meetings Policy.

Yes. The Bull Hotel is part of the Sarova Hotels group which offers the Sarova Select Loyalty Programme. As a Sarova Select member you will receive 10% off our Best Available Rates, 5% off our Advanced Purchase Rate and many more rewards. Visit sarovaselect.sarova.com/ to find out more.

Call our reception team as soon as possible to let us know. We will do our best to return any lost property as soon as possible.

With a super small team, we’re currently operating a super small menu. Join us in the Conservatory Lounge for a drink or a light bite.

Open from 10am – 10pm, our Conservatory Lounge serves food from 12pm to 9pm.

For now, with a super small team, Afternoon Tea isn’t offered at The Bull. We’ll bring it back soon!

Guests of The Bull can access gym facilities at Inspire Gym at The Memorial Centre for a discounted rate of £7. The convenient fitness centre is less than a mile from The Bull and includes modern training equipment, cardio & weights zone, group fitness classes, personal training and a therapy room. Inspire Gym is open Monday to Friday 6.30am to 9.30pm, Saturday and Sunday 8am to 4pm.

The Bull has a large car park that is free for guests and visitors with electric car charging points (subject to availability).

Pets are allowed in some Classic rooms on the ground floor for £20 per night for one dog; please request this when making a booking. Only service animals are allowed indoors in public areas or where food is served.

Flexible reservations must be cancelled or amended no later than 12pm, the day before your scheduled arrival date to avoid a penalty charge of the first nights rate.

Prepaid reservations require a 100% non-refundable deposit at the time of booking and cannot be amended or cancelled once the reservation is confirmed. Credit cards will be charged for the full amount of your stay within 24hrs after making your reservation. You must be able to show the credit card used for the deposit at check-in, otherwise you must be able to provide an official form of photo I.D. or provide an alternate method of payment.

To amend or cancel a reservation, please contact the hotel on 01753 885995 as Terms and Conditions can vary.

All current vacancies are listed online on our Careers pages.

With a range of twin, double, queen and king beds, many of our rooms can accommodate a family of four. If you would like an extra bed or travel cot, please choose an Executive room, Grand room or Suite and request an extra bed in advance. Interconnecting rooms are also available and can be reserved for families.

Yes. The Bull hosts many Christmas events every year, including Christmas Parties, Festive Lunches and Dinners, Christmas Afternoon Tea, Christmas Day Dinner, Boxing Day Dinner, Breakfast with Santa, and New Year’s Eve events. For more information on Christmas at The Bull, call us on 01753 885995.

Yes. For full information on our accessible facilities, please read our Accessibility Guide.

Yes. Menus detailing allergens are available on request. Please advise the waiting staff of any food allergies.

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